The sticky note that started Copacetic

I didn't start out trying to build software. I started out watching people lose time they didn't have.

The pattern was always the same. A task written on a sticky note, stuck to a monitor or a filing cabinet, because that was faster than opening whatever system the firm technically had. Then the note falls off, or gets buried under three others, and the task just — stops existing. Nobody decided to drop it. It just wasn't visible anymore.

Multiply that by a whole team and you get what I actually saw, over and over: staff spending hours hunting for a document that definitely existed somewhere, tasks quietly missed because nothing was tracking them, and clients on the other end of it getting frustrated by a lack of progress that, from the inside, wasn't really a lack of effort at all. It was a lack of visibility. The work was often getting done. Nobody could see that it was.

That gap — between work actually happening and anyone being able to see it happening — is the whole reason Copacetic exists. Not to replace how solicitors practise law. To stop the practising of law from being quietly sabotaged by a sticky note that fell off a filing cabinet.